FAQs
Don’t let mental health concerns hold you back from living the life you deserve. By taking proactive steps to prioritize your well-being, you’ll be amazed at the transformative power of self-care. Our wellness center is here to support you every step of the way.
Common Questions
Is my counseling session confidential?
Yes, all counseling sessions are confidential and protected by law.
How do you store and protect client records?
We store client records securely and in accordance with HIPAA regulations.
Can I access my counseling records?
Yes, you have the right to access and review your counseling records.
What if I'm experiencing a mental health emergency?
If you're in crisis, please call emergency services or a crisis hotline.
Do you offer crisis counseling services?
Yes, we offer crisis counseling services for clients in immediate need.
How do I contact my counselor in case of an emergency?
You can contact your counselor directly or call our office for assistance.
Do you accept my insurance plan?
We accept various insurance plans; please contact us to confirm coverage.
How will I be billed for counseling services?
We will bill your insurance provider or provide a superbill for self-submission.
Can I pay for counseling services out-of-pocket?
Yes, we accept self-pay clients and offer sliding-scale fees.
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